pq333's Privacy Policy

pq333 ("we", "us", or "the platform") operates an online entertainment service for users in Bangladesh. This Privacy Policy ("Policy") explains what information we collect about you when you visit our website, create an account, or use any of our services, why we collect it, and how we manage it.

By using our services, you are considered to have accepted the terms set out in this Policy. If you have any objection to any part of this Policy, please contact us about the relevant matter before using our services.

pq333 may collect various types of information, which falls broadly into two categories — what you provide directly and what our systems collect automatically.

2.1 Information You Provide Directly

• Full name and date of birth (for age verification)
• Email address and mobile number
• Username and password (stored in encrypted form)
• Financial transaction details — deposit and withdrawal records via bKash, Nagad, Rocket, Upay, or bank transfer
• Identity verification documents (national ID or passport information, if required)
• Content of communications with the support team

2.2 Automatically Collected Information

• IP address and geographic location (to city level)
• Device type, operating system, and browser version
• Pages visited, session duration, and click patterns
• Information collected through cookies and similar tracking technologies
• Gaming history — records of bets, results, and bonus usage

pq333 uses your information for the following purposes:

3.1 Account and Service Management

Personal information is essential for creating, verifying, and maintaining your account. This includes ensuring login security, processing transactions, and correctly applying your bonuses and VIP rewards.

3.2 Identity and Age Verification

Our platform is for users aged 21 and above only. Necessary documents are collected and verified to confirm your age and identity and to prevent money laundering (AML).

3.3 Customer Support

Our 24/7 support team may access your account and transaction information to resolve your issues and answer your questions. This access is limited strictly to support purposes.

3.4 Fraud Prevention and Security

Technical data is analysed to detect suspicious activity, prevent attempts to create multiple accounts, and ensure the cybersecurity of the entire platform.

3.5 Service Improvement

By analysing user behaviour, we continuously improve our gaming experience, technical performance, and user-friendly design.

pq333 uses industry-standard technology to keep your personal information secure. Our security measures include:

• SSL Encryption: All data transferred between your browser and our servers is encrypted using TLS/SSL technology.
• Password Hashing: Your password is never stored directly — it is secured through a strong cryptographic hash function.
• Access Controls: Only authorised staff may view your information, and only for specific purposes.
• Regular Security Audits: Our systems are regularly tested for security vulnerabilities.
• Data Minimisation: We collect only the information that is necessary and do not retain information that is not needed.

Information may generally be retained even after an account is closed, for as long as required for relevant legal, regulatory, or dispute-resolution purposes.

pq333 does not sell or rent your personal information for commercial purposes. However, information may be shared in specific circumstances:

5.1 Payment Processors

Financial information necessary to complete transactions via bKash, Nagad, Rocket, Upay, or bank transfer is shared with the relevant payment service provider. These processors have their own privacy policies.

5.2 Technology Partners

Only the information necessary to provide services is shared with trusted partners such as game service providers, cybersecurity vendors, and technical infrastructure operators, and they are not permitted to use this information for any other purpose.

5.3 Legal Obligations

Information may be disclosed when required by a court order, a lawful request from a law enforcement agency, or an obligation under applicable law.

pq333 uses cookies and similar technologies to improve your browsing experience and to operate our services effectively.

6.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and manage security functions. These cannot be disabled.
• Functional Cookies: Used to remember your preferences (such as language and display settings).
• Analytics Cookies: Used to understand which pages are used most, helping us improve our services.

6.2 Cookie Controls

You can limit or delete cookies from your browser settings. Please note that disabling certain cookies may affect the proper functioning of some platform features.

You have the following rights regarding your personal information:

• Right of Access: You may request to know what information we hold about you.
• Right to Rectification: You may ask us to correct inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your information in certain circumstances, though complete deletion may not be possible where legal or regulatory obligations apply.
• Right to Restrict Processing: You may request that the processing of your information be restricted in certain circumstances.
• Marketing Opt-Out: You may unsubscribe from promotional communications at any time.

To exercise these rights, contact our support team. We will endeavour to respond to your request within a reasonable timeframe.

pq333 is an adult entertainment platform for users aged 21 and above only. We do not knowingly collect or process information from anyone under the age of 21.

Age is verified at registration and our systems monitor for suspicious activity that may indicate an underage user. If we discover that information from a minor has been collected by mistake, that information will be deleted immediately and the associated account will be closed.

pq333 monitors your gaming behaviour for your protection. Using this information, we can identify problematic gaming patterns and, where necessary, offer you support or advise setting limits on your account.

To learn more about responsible gaming, visit our Responsible Gaming page.

pq333 reserves the right to update this Privacy Policy from time to time as needed. If significant changes are made to the Policy, we will notify you in the following ways:

• A prominent notice will be displayed on our website.
• A notification will be sent to your registered email address.
• The "Last Updated" date at the top of this page will be changed.

Continuing to use the platform after any changes will be considered acceptance of the updated Policy. We therefore recommend reviewing this page regularly.

This Privacy Policy should be read together with pq333's other documents:

• Terms & Conditions — Overall terms governing use of the service
• Responsible Gaming — Our commitment to preventing problematic gaming
• FAQ — Answers to common questions

If there is any conflict between these documents, this Privacy Policy will prevail on matters relating to privacy.